The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Baggage storage
24-hour services
General
No smoking on site
Free Wi-Fi in public areas
No parking
Safe deposit box
No pets allowed
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key access
Services
Housekeeping
Business
Fax/Photocopying
Room features
Air conditioning
Soundproofed rooms
Bathroom
Free toiletries
Show more
Location
7 ,Jalan Sungai Ujong,
George Town,
Malaysia,
10100,
Penang
Map view
7 ,Jalan Sungai Ujong,
George Town,
Malaysia,
10100,
Penang
City landmarks
Jalan Tun Syed Sheh Barakbah
Fort Cornwallis
4100 ft
10000
Komtar
2900 ft
29 Church Street
Pinang Peranakan Mansion
4100 ft
Museums
Khoo Kongsi
4500 ft
Queen Street and Penang Street
Little India
4100 ft
Museums
Cheong Fatt Tze
2300 ft
Museums
Upside Down Museum
2300 ft
Parks
Padang Kota Lama
4100 ft
Museums
Wonderfood Museum
4100 ft
Gallery
Chew Jetty
4500 ft
Museums
Sun Yat Sen Museum Penang
4100 ft
Museums
The Camera Museum
4100 ft
Light Street corner of Beach Street and King Edward’s Place
Jubilee Clock Tower
4100 ft
Mall
Watsons
2900 ft
Mall
Penang Times Square
2900 ft
Shopping Area
Prangin Mall
2900 ft
Mall
1st Avenue Mall
2900 ft
Amusement Park
The Top Penang
2300 ft
Jalan Penang
Rainbow Skywalk at Komtar
2300 ft
Museums
Penang 3D Trick Art Museum
4100 ft
Queen Street
Sri Mariamman Temple
2800 ft
Mall
Armenian Street
4100 ft
Lebuh Chulia
Chulia Street
4100 ft
Museums
Dark Mansion
2300 ft
Museums
Ghost Museum
2900 ft
Mosque
Kapitan Keling Mosque
4100 ft
Museums
Penang Street Art
4500 ft
Nearby
George Town
2000 ft
Events
Tech Dome Penang
1000 ft
Restaurants
Yong Pin Restaurant
100 ft
11-C Jalan Sungai Ujong
Red Garden Food Paradise & Night Market
2900 ft
No. 20
Every Fresh Bar
200 ft
11 Jalan Sungai Ujong
Penang Road Famous Teochew Cendol
1200 ft
Lebuh Keng Kwee / Penang Road
Kimberly Street Koay Chiap
300 ft
Kimberly Street
Kimberly Street Char KoayTeow
300 ft
86 Lebuh Kimberley
Sin Guat Keong Coffee Shop
300 ft
86 Lebuh Kimberley
HYGGE Dining & Bar
900 ft
58
Kimberley Street Duck Kway Chap
500 ft
10100
Kimberley Street Balacan Fried Chicken
400 ft
Kimberly Street Hawker Stalls
Chok Kee Porridge Cafe
700 ft
188
Dessert Old Time Delight Shop
500 ft
78 Lebuh Kimberley Near Penang Upside Down Museum
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Convenient Location
Satisfying Dining
Rude Service
Lack of Cabinets
8.0/10
Great
Rooms
7.4
Location
8.8
Service
5.0
Dining
7.5
Guest reviews
8.0/10
based on 10 reviews
7.5
7.5/10 based on 452 reviews
Rose
United Kingdom,
May
2024
6.4/10
The hotel is conveniently located near the city center, all sightseeing spots, and very close to the bus station, making it highly practical for travelers. The service, unfortunately, fell short with rude staff members lacking hospitality skills. The rooms are decent overall, but the absence of cabinets may impact the comfort. On the bright side, dining is included, even though the offerings might be limited, like the small, square hamburgers. The facilities are adequate for a comfortable stay, despite some drawbacks.
Rooms
7.0
The rooms provide decent comfort, but lacking cabinets may not be ideal for storage.
Service
5.0
Some staff members were rude and lacked hospitality skills, impacting the overall service experience negatively.
Location
9.0
The hotel's location near the city center, major sightseeing spots, and very close to the bus station offers great convenience for travelers.
Dining
6.0
Dining options are included, yet the limited choices such as small, square hamburgers may not cater to everyone's preferences.
Facilities
6.0
The hotel has basic facilities to ensure a comfortable stay, but there are areas for improvement to enhance the overall guest experience.
Christopher
United Kingdom,
April
2024
6.4/10
I had a love-hate experience at this hotel. The great proximity to the bus station, nice eating places in Georgetown, 1st Avenue & Prangin Mall, and attractions was a big plus. However, the rude service left a sour taste, making me rethink hospitality standards.
Rooms
7.0
The beds were comfortable but lacking cabinets.
Service
5.0
The service was so rude that it tainted the entire stay.
Location
9.0
The hotel is centrally located, close to key bus stations, attractions, and great dining spots in Georgetown.
Dining
7.0
My dining experience was better with the included French fries.
Facilities
6.0
The hotel's facilities were decent.
Tony
United Kingdom,
March
2024
6.8/10
My stay at the hotel was a mixed experience. While the location was incredibly convenient being near the bus station, the service was disappointingly rude at times. The rooms lacked cabinets but had comfortable beds. The dining, although included, offered limited options. However, the facilities were decent overall.
Rooms
7.0
The rooms had comfortable beds but lacked cabinets.
Service
5.0
Some of the staff were rude and shouldn't be in hospitality; however, the housekeeping service was satisfactory.
Location
9.0
The hotel is near the bus station, which is very useful for travelers.
Dining
6.0
The dining was included but offered limited choices.
Facilities
7.0
The overall facilities were decent but could be improved.
Grant
United Kingdom,
January
2024
8.4/10
I absolutely loved my stay at this hotel! The location was superb, close to the old town, attractions, and the bus station, making it super convenient. The rooms were cozy and clean, although I wish there were more storage options like cabinets. The service was top-notch, except for one staff member who seemed a bit rude and out of place in the hospitality industry. The dining experience with gourmet salads was a delightful touch. The facilities were excellent, offering everything I needed for a comfortable stay.
Rooms
8.0
The rooms were comfortable with a lovely bed, but lacking in cabinets for storage.
Service
7.0
The service was great overall, except for one staff member who was a bit rude and not very hospitable.
Location
9.0
The hotel's location was perfect, being close to the old town, attractions, and the city center. Plus, the proximity to the bus station was incredibly convenient.
Dining
9.0
The dining experience was fantastic with included gourmet salads, really adding value to my stay.
Facilities
9.0
The facilities provided were great, enhancing my overall experience at the hotel.
James
United Kingdom,
January
2024
7.4/10
The hotel is conveniently located near a chocolate factory and the local bus station, making it a useful spot for exploring the area. The rooms are cozy and clean, but lacking cabinets. The service was a bit disappointing due to rudeness, not exactly the hospitality standard expected. The dining experience included Spanish food and was satisfying. Overall, the facilities were good, even though there were some shortcomings in service.
Rooms
8.0
The rooms are cozy and clean but without cabinets.
Service
5.0
The service was disappointing, not up to hospitality standards with some rudeness observed.
Location
9.0
The hotel is situated near a chocolate factory and the local bus station, providing convenience for travelers exploring the area.
Dining
7.0
The dining experience included Spanish food and was satisfying.
Facilities
8.0
The facilities were good overall, despite the service shortcomings.
Convenient Location
Rude Service
John
United Kingdom,
January
2024
6.2/10
The hotel is conveniently located near bus terminals, making travel easy and is also close to various attractions, a shopping mall, and the intriguing Dark Mansion Museum. The service provided, especially by the housekeeping staff, was subpar with rudeness that doesn't align with hospitality standards. The dining experience, including local fish dishes, was satisfactory. The facilities were decent overall, offering basic amenities for a comfortable stay.
Rooms
7.0
The rooms lacked cabinets but had comfortable beds.
Service
5.0
The service was disappointing with some employees displaying rudeness that isn't suitable for the hospitality industry.
Location
8.0
The hotel's location near bus stations, attractions, a shopping mall, and the Dark Mansion Museum was convenient for exploring the area.
Dining
6.0
The dining experience, including local fish dishes, was decent and met expectations.
Facilities
6.0
The facilities were basic but provided the necessary amenities for a comfortable stay.
Convenient location
Rude service
Scott
United Kingdom,
December
2023
6.8/10
I had a mixed experience at the hotel. The location was excellent, near the bus station, making it convenient for sightseeing, shopping, and visiting local attractions. However, the service was disappointing as some staff members were rude, not living up to hospitality standards. The rooms were decent but lacked cabinets, and the dining experience was exceptional with extraordinary dishes served.
Rooms
7.0
The rooms were comfortable without cabinets, but the beds were cozy.
Service
5.0
Unfortunately, the service was so rude that I felt some staff shouldn't be working in hospitality. However, the housekeeping service was satisfactory.
Location
8.0
The hotel's location near the bus station was incredibly useful for exploring the area, and it was also close to a shopping mall and the Dark Mansion museum.
Dining
9.0
The dining experience was a highlight with extraordinary dishes that exceeded my expectations.
Facilities
6.0
The hotel facilities were decent and met my basic needs during the stay.
Henry
United Kingdom,
November
2023
6.6/10
The hotel is conveniently located close to attractions like the mosque and chocolate factory, as well as being very close to a shopping mall and dark mansion museum. The service, however, was quite disappointing as some staff members were incredibly rude. The rooms lack cabinets but have comfortable beds, and the dining options include fruit. Overall, the location is fantastic but the service leaves much to be desired.
Rooms
7.0
The rooms have comfortable beds, but sadly lack cabinets.
Service
5.0
Unfortunately, some service staff were so rude that they should reconsider working in hospitality.
Location
9.0
The hotel is conveniently located close to attractions like the mosque and chocolate factory, as well as being very close to a shopping mall and dark mansion museum.
Dining
8.0
The dining experience includes fruit, which is a nice touch.
Facilities
6.0
The hotel offers standard facilities.
Peter
United Kingdom,
October
2023
7.4/10
The hotel is ideally located near a chocolate factory, making it easier to travel with a nearby bus station and close proximity to good restaurants and the city center. The rooms are comfortable and clean, but the lack of cabinets may affect storage space. The service, although housekeeping is on point, needs improvement as some staff members come off as rude. The dining experience includes tasty beef dishes, and the facilities are adequate for a pleasant stay. Overall, a convenient option with some room for enhancement in service.
Rooms
8.0
Cozy and clean rooms without cabinets.
Service
6.0
Housekeeping is good, but some staff members can be a bit rude.
Location
9.0
Conveniently located near a chocolate factory, bus station, great restaurants, and the city center.
Dining
7.0
Enjoyed delicious beef dishes during my stay.
Facilities
7.0
The facilities provided are sufficient for a comfortable stay.
Arnold
United Kingdom,
June
2023
8.2/10
The hotel is conveniently located near a mosque for early prayers and also close to nice eating places in Georgetown, with easy access to the bus station. The service, though, was disappointing with rude staff in the hospitality sector. The location is superb for those who need proximity to transportation and dining options.
Rooms
8.0
The rooms were comfortable with beds but lacked cabinets.
Service
5.0
The service, unfortunately, was below par with rude staff not fit for hospitality roles.
Location
9.0
The hotel's location is very convenient with easy access to a mosque for early prayers, nice dining spots in Georgetown, and being very close to the bus station for travel ease.
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